Frequently Asked Questions
Here’s a list of frequently asked questions (FAQs) to give you quick and helpful information about our venue. Can’t find what you’re looking for? Feel free to reach out—we’re here to help make your event seamless, memorable, and uniquely yours.
General Venue Information
Indoor Events (Manor):
Monday – Sunday: 10 AM – 9 PM
Outdoor Events (Gardens & Tent):
Monday – Thursday: 10 AM – 7 PM
Friday: 10 AM – 8 PM
Saturday: 10 AM – 10 PM
Sunday: 10 AM – 7 PM
We allow 1 additional hour for vendor teardown and egress. Extended check-in time (starting at 8am) can be purchased as needed.
To secure your date, a 30% non-refundable deposit and a signed contract are required. The total balance is due 60 days before your event. Payments can be made in installments before the 60-day mark.
If you need to cancel:
- 45 days in advance – you’ll receive a 50% refund of your final payment.
- 30 days in advance – you’ll receive a 25% refund of your final payment.
Need to reschedule? No problem — your payment can be applied to a new available date.
Yes, the main client or event planner must provide one-day event insurance with Greengate Manor LLC named as the Additional Insured. This usually costs around $1 per person. All vendors are also required to submit a Certificate of Insurance (COI). We also require a security deposit via check or money order, due 30 days before your event. After a post-event walk-through, the deposit will be promptly returned.
Because our space is not fenced, only leashed dogs involved in your ceremony (like a ring bearer or flower pup) are allowed on-site. For safety reasons, they’ll need to head home after the ceremony and photos.
Amenities & Services
Yes! A Day of Coordinator is required for all events to handle behind-the-scenes details like parking, restroom upkeep, and guest support. This service is already included in your contract.
Planning something bigger? Our in-house Event Manager can provide enhanced support, including timeline and vendor coordination, extended setup/breakdown help, and overall event flow. This pricing is not included and is dependent on the event’s size and needs.
Already working with a planner? Perfect! They’ll partner with our Day of Coordinator to ensure a seamless experience. Your planner will take the lead in managing your timeline, vendors, and event flow.
Indoor Capacity: 40 Guests
Outdoor Capacity: 100 Guests
Absolutely — if your guest count is 50 or fewer, you’re welcome to use both the indoor and outdoor areas for additional service fees. For events with more than 50 guests, the celebration will take place outdoors only.
No worries on logistics — both restrooms are accessible from outside. The catering staff are welcome to use the indoor kitchen for food and beverage preparation.
Yes! Both our indoor and outdoor spaces — including our two restrooms — are wheelchair accessible, so all guests can comfortably enjoy the celebration.
Our spacious grass lot in front of the manor offers parking for up to 40 cars.
Food, Drinks & Entertainment
Yes, cheers to that! Alcohol is allowed at our venue, but it must be served by a licensed and insured bartender or caterer (no self-serve bars, sorry!). If you’re planning to serve liquor, North Carolina law requires a one-day permit from the ABC Commission. Some vendors include this permit as part of their bartending services. It’s a quick process, and you can click here to apply.
For liability reasons, all food served at rehearsal and reception events must be prepared by an insured caterer or licensed restaurant. You can host any of your favorite catering companies. We require a COI for their services.
Outdoor Event Considerations
Yes, we have an outdoor smoking area just behind the Manor. Ashtrays must be provided by the client or event planner.
Though we can’t control the weather, we’re here to help! If rain is expected, tent sidings can be added for an additional $500 fee, which must be confirmed at least 3 days before your event. Our tent also has wood flooring, so your guests won’t need to walk on wet grass.
Yes! We offer one complimentary 1 hour rehearsal during the week leading up to your big day. Just get in touch with us to confirm the available date and time. If there is no event booked for the Friday before, we would be happy to accommodate. This does not include Rehearsal Dinners.